Glass Cleaning
Use an ordinary glass cleaner with a lint-free cloth, sponge or chamois to clean your window's glass. The use of a rubber squeegee to remove excess cleaning solution will speed glass drying, and provide a sparkling finish. Glass cleaners may be used on vinyl sash and frame, or a mild dishwashing detergent solution may be used instead.

Frames
Sash tracks and windowsills should be kept clean and free of debris. The use of a vacuum to remove leaves and cleaning with a mild dishwashing detergent solution diluted in warm water, will maintain the window appearance and operation characteristics. For maximum weather seal and security, windows that are not in use should remain closed and locked.

Condensation
All our windows and doors are thermally efficient, so the insulated glass and chambered vinyl frame should be virtually free of condensation. If you are experiencing condensation, it could be a sign that your homes interior humidity level exceeds the maximum recommended by building authorities (like the National Warm Air Heating Association).

Screens
Screens should be washed as needed. Our special fiberglass screening material requires no preservative. CAUTION: Window screens are designed to prevent insect infiltration . . . they will not prevent people or pet infiltration. Exercise care and common sense if you have children.

Double-Hung Windows
Double Hung sash tracks should be cleaned periodically to prevent dirt buildup. Again a warm dilution of mild dishwashing detergent is recommended. The bottom sash of our double-hung window tilts in for easy cleaning. To tilt the bottom sash, raise it 4"-5" from the sill. Release the tilt latches on the top of the sash corners and tilt it. Always support the sash while cleaning.

The upper sash of our double-hung window also tilts in. While the bottom sash is tilted in, lower the upper sash 4"-5" from the top of the window frame. Next, release the tilt latches at the upper sash corners and tilt in. Again, support the sash while cleaning. When you are done, snap the upper sash back into place first and then the bottom sash.

Sliding Windows
Sliding window tracks should be kept clean so the sashes slide easily and seal tightly. A warm dilution of mild dishwashing detergent is recommended. For cleaning the sash of a sliding window, simply slide the window open. Whether you have half screens or full screens they are spring loaded and can be moved to either side for easy lift out.

Picture Windows
Picture windows have fixed (non-operating) glass and require cleaning from inside and outside separately.

Casement Windows
Casement window cleaning varies depending on whether or not the window has egress hardware. Regular casement windows have hardware which allows cleaning of both the interior and exterior surfaces from the inside once the sash is opened 90 degrees. If your casement has egress hardware then the exterior pane must be cleaned from the outside. Casement screens can be removed by turning the four clips that hold them in.

Awning Windows
Awning windows are best cleaned from the inside and outside separately.

Bay and Bow Windows
For bay and bow windows, the inside and outside of the glass is best cleaned separately. To protect and seal the wooden seatboard and surrounding wooden frame components, apply a high-quality primer/paint or stain. Mask and protect all vinyl surfaces during application. Make certain there is plenty of ventilation in your working area. A wood oil soap is recommended for cleaning the wooden components.

Garden Windows
For garden windows, the inside and outside of the glass is best cleaned separately. To protect and seal the wooden seatboard and surrounding wooden frame components, apply a high-quality primer/paint or stain. Mask and protect all vinyl surfaces during application. Make certain there is plenty of ventilation in your working area.

The glass shelf can be cleaned in-place or out of the window. CAUTION: Be aware that the shelf is quite heavy and awkward for one person to handle. When removing the shelf, exercise extreme care! Do not slide the glass shelf off of the support clips. Instead, with the aid of a helper, lift the shelf vertically, then carefully toward you. Reverse the process when re-installing, making certain the shelf is properly located before resting onto the four support clips. Do not attempt to slide the shelf forward. When positioned properly, the shelf will rest at a distance 1/4" from the window glass.

The garden window glass shelf is tempered for strength and safety. WARNING: It is very important not to overload the glass shelf of the garden window! While garden window side vents provide excellent ventilation, you should be aware that under high wind conditions, the window could become damaged if left open.

Patio Doors
Patio door roller tracks should be kept clean and free of debris in order to ensure smooth operation of the patio door. Additionally, moving parts of the patio door lock should be lubricated once a year to ensure optimal performance. Patio door screen-fit is adjusted with the left and right screws located on the bottom edge of the screen. Frame and glass door panels should be cleaned with an ordinary glass cleaner or mild dishwashing detergent solution.